What does it mean when the shipment status is, "With delivery courier"?

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• What does it mean when the shipment status is, "Awaiting pickup by recipient as requested"?

  Please contact customer service to get the shipment's availability time and location.

• What does it mean when the shipment status is, "Consignee premises closed"?

  If this was the first attempt to deliver the package another attempt will be made before the end of the following business day. If this was the second attempt please contact customer service.

• When tracking online, I see the letters LD FD in the Status field. What does that stand for?

  LD FD indicates that your shipment was Locally Delivered, and left at the Front Door. Other signed by codes that may appear in the Shipment Status field; SD – Side Door BD – Back Door GAR – Garage LOF – Left per Letter on File at Station LPN – Left ...

• Can I get a copy of the delivery signature?

  This is available for US shipments only. You can get a copy of the recipient's signature on your Domestic Express shipment by using our View Signature POD (Proof of Delivery) tracking tool. View Signature POD is offered for most packages shipped to ...

• How can I track my shipment?

  Use our Tracking feature to view shipment status by tracking number or reference number. You can track up to 30 shipments at one time. Or, you may Contact Us.