What does it mean when the shipment status is, "Consignee premises closed"?

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• What does it mean when the shipment status is, "Awaiting pickup by recipient as requested"?

  Please contact customer service to get the shipment's availability time and location.

• What does it mean when the shipment status is, "With delivery courier"?

  This means that a shipment has been received by the delivering courier and a delivery attempt will be made soon.

• How can I track my shipment?

  Use our Tracking feature to view shipment status by tracking number or reference number. You can track up to 30 shipments at one time. Or, you may Contact Us.

• When tracking online, I see the letters LD FD in the Status field. What does that stand for?

  LD FD indicates that your shipment was Locally Delivered, and left at the Front Door. Other signed by codes that may appear in the Shipment Status field; SD – Side Door BD – Back Door GAR – Garage LOF – Left per Letter on File at Station LPN – Left ...

• How do I view shipment details?

  On the "My Shipments" page, click a on an individual shipment to see the detail for just that shipment.