What does it mean when the shipment status is, "Awaiting pickup by recipient as requested"?

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• What does it mean when the shipment status is, "With delivery courier"?

  This means that a shipment has been received by the delivering courier and a delivery attempt will be made soon.

• What does it mean when the shipment status is, "Consignee premises closed"?

  If this was the first attempt to deliver the package another attempt will be made before the end of the following business day. If this was the second attempt please contact customer service.

• How do I schedule a pickup for my packages?

  There are two ways to schedule a pickup on shipnex.com: Choose “Schedule a Pickup” from the “Ship Express” drop down menu on the home page. Complete the online form and submit it. During the online shipment preparation process, you can choose to ...

• How can I track my shipment?

  Use our Tracking feature to view shipment status by tracking number or reference number. You can track up to 30 shipments at one time. Or, you may Contact Us.

• Can I bill my shipment to the receiver's account number?

  You may bill your shipment to the receiver's account number when you are a registered NEX account holder. Select the Bill recipient option in the “Bill Transportation” section when preparing your shipment. If you are not a registered NEX account ...