Online Shipping With MyNEX Tools
Can I ship COD on ShipNEX.com?
Yes, NEX does COD (Cash on Delivery) for U.S. Domestic shipments ONLY. NEX does not accept COD (Cash on Delivery) for International shipments.
Can I schedule a driver to pick up my package in the next 10 minutes?
No. Pickups must be scheduled at least one hour in advance.
How do I schedule a pickup for my packages?
There are two ways to schedule a pickup on shipnex.com: Choose “Schedule a Pickup” from the “Ship Express” drop down menu on the home page. Complete the online form and submit it. During the online shipment preparation process, you can choose to ...
How can I order additional shipping supplies?
Please use the web site's Order Supplies application. Air Express Supplies are provided free of charge.
Where can I find shipment rates on your web site?
Get Rates and Transit Time link is under Ship Express drop down menu, will help you get shipping rates ant transit times online.
How do I void my shipment?
On the MyNEX home page, click My Shipments on the left of the page, select the shipment you want to void and then click void(Delete). Transportation charges will be refunded in full, If you have already paid for the transportation charges for that ...
Can I have more than one login associated to the same account?
Yes, simply go to the homepage before logging into the site and select the Sign up now link on the left side of the page. Next select the second option, "I already have a NEX account and would like to use it online". After entering the account number ...
How do I locate my previous shipments?
You can find your previous shipments by selecting either the My Shipments link under MyNEX menu. You may also have more than one user ID per account so be sure you have logged in with the correct user ID.
How do I create a multi-piece shipment?
Create a multi-piece shipment on the Prepare shipment page by selecting the package quantity, which can be found under "Package and Shipment Details” You may choose to enter the total weight for all packages or to enter weight and dimensions for each ...
How do I view my shipping history?
To find the shipments that you have created online, click on "My Shipments" from the home page under the MyNEX menu.
Can I bill my shipment to the receiver's account number?
You may bill your shipment to the receiver's account number when you are a registered NEX account holder. Select the Bill recipient option in the “Bill Transportation” section when preparing your shipment. If you are not a registered NEX account ...