How long will it take for my shipment to arrive?

How long will it take for my shipment to arrive?

Please use our Get Rates and Transit Time calculators to determine the delivery time based on the service type you've requested.

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    • How do I void my shipment?

      On the MyNEX home page, click My Shipments on the left of the page, select the shipment you want to void and then click void(Delete). Transportation charges will be refunded in full, If you have already paid for the transportation charges for that ...

    • What does it mean when the shipment status is, "With delivery courier"?

      This means that a shipment has been received by the delivering courier and a delivery attempt will be made soon.

    • What happens if my package does not arrive on time?

      Customers can report late package delivery within 15 calendar days from the date of shipment call 1-888-477-7736 to report a service failure. Please click to view more information about service guarantees.

    • How do I view shipment details?

      On the "My Shipments" page, click a on an individual shipment to see the detail for just that shipment.

    • Can I insure my shipment?

      Yes you can. All shipments are insured up to $100.00 for FREE. We provide additional insurance service up to $50.000 per shipment, which offer our customers financial protection against all risks of physical loss or damage from any external cause.