How do I create a multi-piece shipment?
Create a multi-piece shipment on the Prepare shipment page by selecting the package quantity, which can be found under "Package and Shipment Details” You may choose to enter the total weight for all packages or to enter weight and dimensions for each package individually using the checkbox indicator. Multi-piece shipments are limited to 25 packages or less. Use the Repeat last shipment feature on the Prepare shipment page to prepare additional waybills exceeding the 25 package limit.
Related Articles
How do I view shipment details?
On the "My Shipments" page, click a on an individual shipment to see the detail for just that shipment.
Can I insure my shipment?
Yes you can. All shipments are insured up to $100.00 for FREE. We provide additional insurance service up to $50.000 per shipment, which offer our customers financial protection against all risks of physical loss or damage from any external cause.
How do I void my shipment?
On the MyNEX home page, click My Shipments on the left of the page, select the shipment you want to void and then click void(Delete). Transportation charges will be refunded in full, If you have already paid for the transportation charges for that ...
How can I track my shipment?
Use our Tracking feature to view shipment status by tracking number or reference number. You can track up to 30 shipments at one time. Or, you may Contact Us.
What can I do if my shipment is damaged?
In the event of a damaged shipment, please note inspections are required on shipments covered by Shipment Value Protection insurance in the amount of $500 or more; therefore should your shipment have Shipment Value Protection at or over this amount ...