Can I ship COD on ShipNEX.com?

• Related Articles

• How do I schedule a pickup for my packages?

  There are two ways to schedule a pickup on shipnex.com: Choose “Schedule a Pickup” from the “Ship Express” drop down menu on the home page. Complete the online form and submit it. During the online shipment preparation process, you can choose to ...

• Where can I find shipment rates on your web site?

  Get Rates and Transit Time link is under Ship Express drop down menu, will help you get shipping rates ant transit times online.

• What can I do if my shipment is damaged?

  In the event of a damaged shipment, please note inspections are required on shipments covered by Shipment Value Protection insurance in the amount of $500 or more; therefore should your shipment have Shipment Value Protection at or over this amount ...

• What can I do if my shipment is lost?

  If a shipment is believed to be lost, the first step is to contact NEX customer service at 1-888-SHIP-NEX (1-888-744-7639) to initiate a trace, as a trace must be completed prior to filing a loss claim. In the event the shipment is not located, a ...

• What address information is shown on the tracking screen?

  We display the city, state and postal code. We do not show shipper name and street address on public tracking channels for security reasons.