Can I bill my shipment to the receiver's account number?
You may bill your shipment to the receiver's account number when you are a registered NEX account holder. Select the Bill recipient option in the “Bill Transportation” section when preparing your shipment. If you are not a registered NEX account holder you may open a NEX account or activate your existing account online.
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Can I track my shipment without a tracking number?
Yes, if you don't have your tracking number, but you know your shipment's reference number, you can still utilize online tracking. Just use the Track by Reference option.
How can I track my shipment?
Use our Tracking feature to view shipment status by tracking number or reference number. You can track up to 30 shipments at one time. Or, you may Contact Us.
What is a reference number?
The shipper's reference is a unique identifier assigned to the shipment by the sender while filling out the shipment information. This can be any combination of letters and numbers, such as a purchase order number or any other information that allows ...
Can I have more than one login associated to the same account?
Yes, simply go to the homepage before logging into the site and select the Sign up now link on the left side of the page. Next select the second option, "I already have a NEX account and would like to use it online". After entering the account number ...
Do I have to fill out a separate EEI for each box or invoice included in my shipment?
No. A single EEI is all that is required for the entire shipment being shipped. U.S. Principal Party in Interest (USPPI) participating in AES has the option of providing information at the invoice or shipment level.