Customers can report late package delivery within 15 calendar days from the date of shipment call 1-888-477-7736 to report a service failure. Please click to view more information about service guarantees.
Yes you can. All shipments are insured up to $100.00 for FREE. We provide additional insurance service up to $50.000 per shipment, which offer our customers financial protection against all risks of physical loss or damage from any external cause.